I'm not one to
(Actually, I love to complain...)
(I consider it to be an ART FORM)
FRIED MY GOAT!!!!!
This is my story.....
Grab a cup of coffee, or whatever your favorite stimulant is...
(I don't judge)
(Not much, anyway)
Yesterday, I was reviewing my American Express statement,
and I noticed I hadn't been credited a canceled Target order.
I had ordered a pair of outdoor chaises for my parents through Target's on line store.
My dad LOVES to lie in the sun.
He turned 97 on Wednesday!!!!
(That's a picture I took of him on his birthday!!!!)
(Happy Birthday Daddy!!!!!)
I'm getting sidetracked.....
I'm being sweet, and I want to complain.....
So, I ordered these 2 chaises and had them shipped to my brother's house, as I was still down in Flerida, and he would then be able to set them up for my folks.....
I got an email that they shipped.
I got an email with the tracking number.
I got an email from my sister-in-law asking....
WHERE THE HELL WERE THEY?????
So I contacted UPS, and it turns out that they had never left the Target warehouse.
I called target......
They had never left the warehouse.
The nice lady told me that I had to start from scratch and reorder them, she would cancel out the current order, and credit back my charge card.
"Wait, you can't just send out the original order?"
and she said....
"No, it will now be entered as a lost shipment."
(even though it never left their warehouse.)
So I had to log back onto their website and start from the beginning.....
I reordered them.
By now I was back up in Massachusetts, so I had them shipped to my home as I live
RIGHT NEXT DOOR TO MY PARENTS......
They arrived and they were fine.
Did the job.
End of story,
or so I thought.
So yesterday, when I saw no credit for the first charge, I called target.
THIS IS WHAT THE REPRESENTATIVE OF THAT @#$ COMPANY TOLD ME!!!!!
Since I had paid with paypal, I could only get a gift card back in the amount of the credit.
Are they out of their @#$ minds?????
Let me see if I've got this right.....
If you buy something from them, and it's a piece of crap so you don't want it and return it.....
YOU THEN HAVE TO BUY SOMETHING ELSE FROM THEM?????
What a great racket!!!!!
You order something.
They don't ship it.
They force you to cancel the order and reorder it.
And they take your money for both orders!!!!!!
She said that it states on their website, that if you use paypal and cancel or return an order, you don't get a credit on your charge card, but only a gift card that can
only be used at Target!!!!
OF COURSE THEY HAD SCREWED UP SHIPPING ME THE GIFT CARD TOO!!!!!
(So, I have not received the card, because they haven't sent it,
even though it's been a month.)
I sweetly (not) pointed out to her,
And she gave me the corporate line....
"I'm sorry, that's our policy, there's nothing I can do about it."
WELL, THERE'S SOMETHING I CAN DO ABOUT IT!!!!!
I told on them!
I told on them!
I told on them!
I called American Express, and they are going to bat for me!!!!
And I'm blogging about it!!!!!
They just turned a loyal Target customer
WHO WILL NEVER SHOP THERE AGAIN!!!!!