Sunday, February 9, 2014

My computer is sick.....

I was all ready to write my blog today on my fully restored computer.
It had had a very bad virus and I had to take it to the doctor (Staples).

For those of you who don't know, Staples has a tech department, and they can fix computers.
Mine was in really bad shape and had to be completely wiped and have the operating system reloaded.
It was at the doctor for a full week
and the damn thing doesn't have health insurance.......

Sooooo.....
first they had to back up all my files onto a hard drive........
I use Carbonite for online back up, but it's much faster to use an external hard drive.
oy!!!!
I almost sound like I know what I'm talkin' about!!!!!
Any who....
Then they had to reinstall my operating system.
Sooooo...
I get the machine home, and turn it on, and WHAT????? 
Some weird screen shows up, not the one I'm used to.
I freak out!!!!!
I forgot that they had backed up everything on the little hard drive I bought.
I thought everything had been lost.
All my files had disappeared.
I was looking at a foreign desk top.
Weird things were in the dock.
I WAS NOT HAPPY.

I WAS VERY SCARED!!!!!

I called Staples, having a leetle meltdown.....
The main tech guy was on a house call.....
I had to be a big girl and wait.....
I DON'T WANT TO BE A BIG GIRL!!!!!
Sooooooo.....
I decided I would see if I could figure it out all by myself.
All alone.
No young kids to help this old bidddy out......
AND I FIGURED IT OUT!!!!!
Soooooo....
yesterday I spent around 6 hours reloading all my files and re-down loading all my programs.
Not Fun!!!!!
Soooooo.....
today I was all ready to resume my writing on my trusty old Dell.
I've been using a little Apple Mac laptop that I got my Mom, only she didn't like it, so now it's my back up computer.
Any who.....
Before I spent some more time on the World Wide Web, I checked that Staples had loaded the anti-virus software they sold me.
According to them.....
It is da bomb, and will protect my poor machine.
I wanted to be very careful.
I wanted to be sure I was protected from the evil idiots who think up these viruses....
I MEAN.....
WHO ARE THESE GUYS...SITTING IN SOME DINGY ROOM SOMEWHERE.....DESIGNING VIRUSES TO MESS UP MY DAY?????
Sooooo.....
I looked for the security software that was supposed to be installed on my computer.
And I looked.
And I looked.
Couldn't find it.
I was a little scared to call Staples after my false alarm yesterday.
BUT I COULN'T FIND THE VIRUS PROTECTION THINGY!!!!!
So I called Staples.
Jim, the head tech said "It's in the lower right side of the computer screen. In the Dock."
And I said "I don't see nothin'"
And Jim said "Hmmmm, that's strange. You better bring it back so I can check it out."
And I said "You gotta be kidding me, you've had my computer for a week, and now I need to bring it back?????"
And Jim said " Sorry, but yes."
So I said "I'll see you in 10 minutes."
Sooooooo.....
this is not how I wanted to spend my Sunday.
I went back to Staples, and Jim (Whose very nice...), turned on my little laptop, and
 SURE ENOUGH.....the software hadn't been installed.
I HAD REPEATEDLY CHECKED THAT THEY WERE INSTALLING THIS NEW VIRUS PROTECTION...
AND I WAS REPEATEDLY  REASSURED THAT IT HAD BEEN INSTALLED!!!!!
WELL IT HADN'T.....
Soooooo.....
I asked " how long will this take?????"
And Jim said "One hour."
And I said "ONE HOUR!!!!!?????"
And Jim said "Sorry, but yes."
Sooooo.....
I left my poor machine back at Staples and went for a long walk around the pond where I live.
1.5 hours later, I called Staples and asked Jim "Is my computer ready yet????"
And Jim said "No"
And I said "WHAT????"
And Jim said "None of the Windows updates had been installed when they started up my computer after restoring the  operating system, and there were 
ONE HUNDRED AND THIRTY-FIVE 
updates that needed to be installed before they could install the security software."
And I said "WHAT???? THIS WILL TAKE HOURS!!!"
And Jim said "Sorry, but yes."
And I said "Wasn't that supposed to already be done?????"
OK, all together now.....
And Jim said "Sorry, but yes."
Sooooo....
while I am waiting for my poor old Dell computer to be returned to my loving arms,
 I am writing to you guys on my little tiny apple laptop.
Soooooo....
that's my tale of woe.

Next post we be back to decoratin' after I get my Dell back with all my pictures.
But....
I didn't want to go too long without a post, as the natives might get restless.....
On that note,
Latah, Gatah
Photobucket

12 comments:

Sandy said...

That's what you get for blogging on a PC. LOL! Just joking. I blog on my Apple MacBook Pro and love it. Of course I have an in-live 24/7 tech guy (hubby) here. Otherwise I would be running to Apple all the time. Ha!

Anonymous said...

I had nothing but trouble with viruses on every PC I ever owned- Dell included. I've had Macs now for the last 7 years and have never had any issue.

La Vie Quotidienne said...

There is nothing more aggravating than computer problems and I hate being without mine. I use a fairy new HP PC but I think my next computer will be a Mac just for the reasons you mention. I use Avast and Malwarebytes, both free and they seem to do a fairly good job.

Ruby said...

In situations such as this, having meltdown is a common reaction in a problem such as this. Well who wouldn’t, right? Knowing that all your hard work can be gone for good is quite heartbreaking. It’s good that you contacted a technician immediately to backup your files before actually fixing the main problem. How's your computer doing now?

Ruby @ WilliamsDataManagement.com

cheapdiva said...

Won't EVER go back to a PC for just those reasons listed and more. Love my mac!

Alison Perkins said...

Moral to the story is never take your PC to Staples? LOL I use what La Vie (above me in comments) uses, never a problem.
Hope your day got a little better.

Anonymous said...

I am going to go kiss my hubby because I just realized that he truly is 'Da bomb' as you would say..he is my resident computer genius..no Staples needed.
Dolores

tomasdinera said...

Mine's.not.exactly.well...no.space.bar.....skipping.around..loosing.parts.of.posts...yuk

Bonnie Schulte said...

Thank the good Lord it was your computer that had the virus, and not YOU!!!!! With all the mix up, they fixed it, and at least knew what they didn't do, and did it... Lordy, lordy...computers you know, make our life much easier. Hahahahahaha, well, maybe not!!! Happy to hear you are up and running again. Keeping my fingers crossed that mine stays healthy.

Beth C. said...

You tell 'em Betsy! I hate computers! I have Carbonite too. You mean to tell me I'm operating under a false sense of security! Gah! Good luck. Best, Beth C.

Pattym said...

I've always had PC's and my Dell has been quite faithful. Here is a tip. When I bought my last laptop, our IT person at the office where I worked recommended using Microsoft's security system which is free and has kept me safe for years now. Did you know that the Russians have started using typewriters for their top security stuff so they don't have to worry about being hacked! My father made me take typing in high school because "I would always be able to find a job." I may have to move to Moscow, but, by George, he was right.

Lillian Walker said...

Dealing with computer-related problems can be frustrating at times. Thankfully, there’s a tech guy who took care of it all, even if he took your laptop for a long time. But I hope it has been repaired completely. And with regard to your hard drive, have you considered using an online backup system? It’s very easy to use, since you can sync it to your computer and it will automatically backup, as long as you have an internet connection. So when you have to deal with this incident again, which I hope not, it will be less stressful for you; since you can retrieve all of your files easily, and you can do it by yourself. What do you think?

Lillian Walker @ TaylorWorks

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